Cerebral Online Therapy & Counseling Services Review 2023

All Cerebral online therapists are either licensed or in the process of obtaining a professional license. Some therapists have associate-level licenses, which allow them to practice under the supervision of a clinical professional while they work toward full licensure. 

To provide therapy services via Cerebral, each therapist must have some type of graduate degree, such as a doctorate in psychology, a master’s in social work, or a master’s degree in education.

Cerebral offers three types of treatment:

Once you’re matched with a Cerebral therapist, you’ll work together to find the right therapeutic approach. As your symptoms improve, your therapist may use a different technique to help you learn new strategies for coping with stressful circumstances. Cerebral offers virtual therapy for the following conditions:

The Cerebral Care plan sometimes combines online counseling services with medication to address symptoms. If a prescriber believes that you’d benefit from prescription treatment, Cerebral ships the medication to you each month. You’ll also work with an online counselor to achieve your mental health goals.

Cerebral offers medication-assisted treatment for people with opioid use disorders. Medication-assisted treatment involves taking a medication called Suboxone. This medication binds with opioid receptors in your brain, helping reduce cravings. The less you crave opioids, the more likely you are to recover from your opioid use disorder.

You can’t get Suboxone from a mail-order pharmacy, so if your Cerebral prescriber thinks you’re a good candidate for the drug, they’ll send a prescription to a pharmacy in your area.

If you want to sign up for online therapy services, medication management, or medication-assisted treatment for opioid use disorder, you’ll need to fill out a free emotional assessment. It takes up to 7 days for Cerebral to match a new client with one of its licensed prescribers. Once you’re enrolled, your therapist may use cognitive behavioral therapy, eye movement desensitization reprocessing, dialectical behavior therapy, or other therapeutic approaches to help you have more good days.

Cerebral offers video and telephone therapy sessions.

How Long Are the Sessions?

Each therapy session lasts for 45 minutes.

How to Schedule Online Therapy With Cerebral?

To schedule your first appointment, fill out the free emotional assessment, and wait to be matched with a therapist. After you connect with your therapist for the first time, you’ll be able to schedule weekly appointments.

Does Cerebral Offer Group Sessions?

As of November 2022, Cerebral doesn’t offer group sessions. This includes couples counseling and family therapy.

The Medication + Care Management plan starts at $99 per month. This plan is the least expensive because it doesn’t include online therapy services. The Therapy plan starts at $259 per month, while the Medication + Therapy plan starts at $325 per month.

Cerebral includes the cost of shipping in its Medication + Care Management and Medication + Therapy plans, but it bills separately for the medications themselves. Many medications cost just $10 per month for self-pay patients, but some prescriptions cost more.

If Cerebral is in-network with your insurance plan, your subscription fee is just $30 per month. This doesn’t include medication co-pays. If there are additional charges, you’re responsible for paying them.

Cancellation & Refund Policy

Cerebral offers its virtual counseling services on a month-to-month basis. You can cancel at any time without penalty, but you can’t get your money back for the unused days in your last month of service.

Do They Accept Insurance or Medicaid?

Cerebral doesn’t accept Medicaid. It does accept private health insurance from companies such as Anthem, Cigna, and Blue Cross Blue Shield.

Do They Offer Financial Aid?

Cerebral doesn’t offer financial aid.

What’s Unique About Cerebral?

Cerebral is one of the few online therapy services to offer medication management and MAT for opioid use disorders. Although the platform isn’t available overseas, it’s now offering online counseling and other services to users in all 50 states.

Cerebral Customer Service and Support

Cerebral offers customer support via email, telephone and text message.

Cerebral Online Therapy has a robust platform that makes it easy to connect with therapists and medication prescribers. Unlike many other online therapy services, Cerebral accepts commercial health insurance, making it easier to access care.