Online-Therapy.com Online Therapy & Counseling Services Review 2022

Kaia Koglin
Last updated:
Erin L. George, MFT
Erin L. George, MFT
Medical editor
MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Advertising Disclosure

Virtual therapy with a focus on Cognitive Behavioral Therapy

Online Therapy Specializing in Cognitive Behavior Therapy (CBT)

Online-Therapy.com

  • Licensed therapists accessible worldwide
  • Subscription plans that fit your budget
  • Start online therapy today

Editor’s rating

7.2

Happiness Focused

MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Ad

At A Glance

Online-Therapy is an online counseling service centered around proven, evidence-based cognitive behavioral therapy (CBT) techniques. Its therapy program includes information, worksheets and journaling, as well as message-based and live therapy sessions available depending on the subscription type. The service can help with a wide range of issues, including depression, anxiety, and stress, helping clients identify and overcome dysfunctional thoughts, behaviors, and emotions.

Pros

  • Convenient monthly subscription
  • Licensed therapists and the ability to switch
  • Unlimited messaging
  • Live sessions with video, voice or texting
  • Accessible worldwide

Cons

  • No free trial
  • No financial aid
  • No free trial
  • Live sessions not available with basic package
  • Does not accept insurance
  • No group therapy offered
Online-Therapy.com

Are Online-Therapy.com Online Therapists Licensed?

Online-Therapy’s therapists must have at least a master’s degree in a mental health discipline and a minimum of 3 years and 2,000 hours of hands-on, clinical experience. All of Online-Therapy’s therapists are licensed by their local accreditation boards. 

Online-Therapy.com Treatment Types Offered

All Online-Therapy counselors use CBT techniques to help you change your thinking and behavioral patterns. This can include roleplaying, facing fears, learning relaxation techniques and developing confidence. In addition to live counseling, Online-Therapy has a CBT program to use between sessions. 

Online-Therapy lists a large variety of issues it helps with, including:

  • Anger management
  • Anxiety
  • Depression
  • Family issues
  • Obsessive-Compulsive Disorder (OCD)
  • Panic attacks
  • Procrastination
  • Post-Traumatic Stress Disorder (PTSD)
  • Relationship issues
  • Self-esteem
  • Stress
  • Weight loss

Things To Know About Online-Therapy.com

Online-Therapy provides CBT-based therapy to assist clients. There are four subscription plans to suit your needs and budget, starting at $50 per week. Although there are no free trials, there is a 20% discount for the first month. Online-Therapy doesn’t accept insurance. 

To sign up, simply click the “Get Started” button on the website. You’ll answer questions about the type of therapy you’re looking for and areas you’re concerned about. Finally, you’ll provide some personal details to create your account. 

New site users are immediately matched with a therapist based on geographic location and areas of concern. Once payment has gone through, you have access to the CBT therapy program, worksheets, online journal, yoga sessions, and an activity plan. There’s also the unlimited messaging feature, with therapists typically replying within 24 hours on weekdays. 

You can participate in therapy sessions from anywhere in the world. Online-Therapy currently has therapists from the United States, the U.K, Canada, and Australia and can match you with someone in a similar time zone. It’s also easy to change your therapist through your dashboard, and the site offers you a selection of therapists to choose from. 

Online Therapy Specializing in Cognitive Behavior Therapy (CBT)

Online-Therapy.com

  • Licensed therapists accessible worldwide
  • Subscription plans that fit your budget
  • Start online therapy today

Editor’s rating

7.2

Happiness Focused

MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Ad

How Does Online Therapy Work? | Online-Therapy.com

Types of Sessions Available on Online-Therapy.com

Choose between video, voice or text chat for live sessions. 

How Long Are the Sessions?

Live sessions are 45 minutes long. 

How to Schedule Online Therapy With Online-Therapy.com

Log on to your account, click on live sessions, and select an available time. Be sure to state whether you want a video, voice, or text session. 

Does Online-Therapy Offer Group Sessions?

Online-Therapy doesn’t offer large group or family sessions but does offer couples therapy. 

Online-Therapy.com Pricing & Special Offers

There are four subscription packages available through Online-Therapy. 

  • Basic – $50/week: includes the therapy program and unlimited messaging
  • Standard – $80/week: the basic plan plus one live therapy session per week
  • Premium – $110/week: the basic plan plus two live therapy sessions each week and express replies
  • Couples therapy – $110/week: individual therapy program, one live couples session per week, unlimited couples messaging

The company offers a 20% discount for the first month. 

Cancellation & Refund Policy

Cancel your subscription at any time through the dashboard. Refunds for unused time aren’t normally granted; however, accommodation may be made in some circumstances. You can also put your subscription on hold if needed.

Do They Accept Insurance or Medicaid?

Online-Therapy doesn’t accept insurance or Medicaid, but it can provide itemized receipts for reimbursement claims. It accepts health savings account (HSA) and flexible spending account (FSA) cards. 

Do They Offer Financial Aid?

No financial aid is available. 

What’s Unique About Online-Therapy?

Online-Therapy takes a holistic view of mental health, providing a wide range of additional resources they call a “happiness toolbox.” There are eight sections with information and hands-on tools for identifying and overcoming problems, plus worksheets, a journal, an action plan ,and yoga videos for relaxation. 

Online-Therapy Customer Service and Support

Customer service is only available through emailing support@online-therapy.com, and a team member normally replies within 24 hours. 

Final Words

Online-Therapy provides CBT from qualified and experienced therapists. Its additional resources allow self-motivated people to do a lot of work toward healing by themselves. Live sessions bring further insight, and the ability to attend from anywhere can help those who need flexibility. With packages to suit a range of budgets, Online-Therapy can be an affordable way to improve your mental health. 

Online Therapy Specializing in Cognitive Behavior Therapy (CBT)

Online-Therapy.com

  • Licensed therapists accessible worldwide
  • Subscription plans that fit your budget
  • Start online therapy today

Editor’s rating

7.2

Happiness Focused

MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Ad

Frequently Asked Questions

Online-Therapy subscriptions start at $40 per month for the Basic package, inclusive of the new-subscriber discount. This goes up to $50 after the first month. 

There are no online sessions included with the Basic package. The Standard and Couples packages both include one session a week. Those on the Premium package get two sessions per week. 

Each live online therapy session is 45 minutes long. Clients can also message their therapist at any time and can expect a reply within 24 hours on weekdays.

Online-Therapy doesn’t accept insurance; however, it can provide an itemized receipt to give to your insurer for reimbursement. It does accept FSA and HSA cards.

Yes. Online-Therapy uses recognized CBT techniques to help clients. Its therapists are all qualified with at least 2,000 hours of clinical counseling experience, and the company verifies the credentials of its counseling staff. 

Online-Therapy’s customer service team can be reached by email at support@online-therapy.com

There’s a 20% discount for the first month of the subscription. You’re also offered a 25% discount when canceling your subscription, which can be helpful to people who need to stop therapy for financial reasons. 

Online-Therapy isn’t appropriate for children. The service isn’t recommended for teenagers; however, they can join if both parents email their consent to the company.

Online-Therapy.com Customer Reviews

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Online-Therapy.com

Editor's rating

7.2

Happiness Focused