Online-Therapy.com Online Therapy & Counseling Services Review 2023

Online-Therapy’s therapists must have at least a master’s degree in a mental health discipline and a minimum of 3 years and 2,000 hours of hands-on, clinical experience. All of Online-Therapy’s therapists are licensed by their local accreditation boards. 

All Online-Therapy counselors use CBT techniques to help you change your thinking and behavioral patterns. This can include roleplaying, facing fears, learning relaxation techniques and developing confidence. In addition to live counseling, Online-Therapy has a CBT program to use between sessions. 

Online-Therapy lists a large variety of issues it helps with, including:

Online-Therapy provides CBT-based therapy to assist clients. There are four subscription plans to suit your needs and budget, starting at $50 per week. Although there are no free trials, there is a 20% discount for the first month. Online-Therapy doesn’t accept insurance. 

To sign up, simply click the “Get Started” button on the website. You’ll answer questions about the type of therapy you’re looking for and areas you’re concerned about. Finally, you’ll provide some personal details to create your account. 

New site users are immediately matched with a therapist based on geographic location and areas of concern. Once payment has gone through, you have access to the CBT therapy program, worksheets, online journal, yoga sessions, and an activity plan. There’s also an option to message to your therapist anytime, with therapists typically replying within 24 hours on weekdays. 

You can participate in therapy sessions from anywhere in the world. Online-Therapy currently has therapists from the United States, the U.K, Canada, and Australia and can match you with someone in a similar time zone. It’s also easy to change your therapist through your dashboard, and the site offers you a selection of therapists to choose from. 

Choose between video, voice or text chat for live sessions. 

How Long Are the Sessions?

Live sessions are 45 minutes long. 

Log on to your account, click on live sessions, and select an available time. Be sure to state whether you want a video, voice, or text session. 

Online-Therapy doesn’t offer large group or family sessions but does offer couples therapy. 

There are four subscription packages available through Online-Therapy. 

• Basic – $50/week: includes the therapy program and you can message your therapist anytime
• Standard – $80/week: the basic plan plus one live therapy session per week
• Premium – $110/week: the basic plan plus two live therapy sessions each week and express replies
• Couples therapy – $110/week: individual therapy program, one live couples session per week, couples messaging

The company offers a 20% discount for the first month. 

Cancellation & Refund Policy

Cancel your subscription at any time through the dashboard. Refunds for unused time aren’t normally granted; however, accommodation may be made in some circumstances. You can also put your subscription on hold if needed.

Do They Accept Insurance or Medicaid?

Online-Therapy doesn’t accept insurance or Medicaid, but it can provide itemized receipts for reimbursement claims. It accepts health savings account (HSA) and flexible spending account (FSA) cards. 

Do They Offer Financial Aid?

No financial aid is available. 

Online-Therapy takes a holistic view of mental health, providing a wide range of additional resources they call a “happiness toolbox.” There are eight sections with information and hands-on tools for identifying and overcoming problems, plus worksheets, a journal, an action plan ,and yoga videos for relaxation. 

Customer service is only available through emailing [email protected], and a team member normally replies within 24 hours. 

Online-Therapy provides CBT from qualified and experienced therapists. Its additional resources allow self-motivated people to do a lot of work toward healing by themselves. Live sessions bring further insight, and the ability to attend from anywhere can help those who need flexibility. With packages to suit a range of budgets, Online-Therapy can be an affordable way to improve your mental health.