Pride Counseling Online Therapy & Counseling Services Review 2023

Yes. Pride Counseling only hires licensed mental health professionals. Depending on what type of counseling you need, you may work with a licensed clinical social worker, marriage and family therapist, professional therapist or psychologist. Every Pride online therapist has a minimum of 3 years of experience, a master’s degree or doctorate in their area of expertise, along with a minimum of 1,000 hours of hands-on experience. Pride Counseling verifies these credentials before allowing any of its mental health professionals to provide LGBTQ counseling services.

Pride Counseling has online therapists available to provide individual therapy. Each counselor chooses a therapeutic approach based on your needs. If you have post-traumatic stress disorder, for example, your counselor may provide PTSD therapy to help you manage your symptoms. These are just some of the mental health therapy services available through Pride’s online counseling service:

Pride Counseling has a simple sign-up process for new clients. When you visit the Pride website, you’ll see a Get Started button in the upper-right corner. Click that button to fill out the questionnaire, which contains questions about your age, relationship status and overall health. Gathering these details helps Pride match you with the right online therapist. Depending on therapist availability, it may take a few days to complete the matching process.

Pride’s online counseling services typically cost $60 to $90 per week. The company doesn’t accept insurance, so if you want to be reimbursed for covered expenses, you’ll need to pay up-front and submit documentation to your insurance company. The subscription renews every 4 weeks, and you can cancel at any time.

The Pride team takes several precautions to protect your safety. When you sign up, you choose a nickname instead of providing your full name and contact information, which makes you feel more comfortable when starting virtual therapy. You also have the option of deleting your messages, erasing the information you’ve shared with your online counselor.

Pride offers three types of virtual counseling sessions: telephone, video and chat. If you have a preferred place to talk, telephone and video can help you form a strong connection with your therapist. Chat sessions are ideal for people who live with roommates or work long hours and want to communicate with a therapist during breaks.

How Long Are the Sessions?

Each virtual therapy session lasts for 30 to 45 minutes. The subscription also includes the ability to reach out to your therapist any time you have a concern. Therapists typically respond to these messages at least once per day, but response times depend on the content of each message and your therapist’s schedule.

The appointment scheduling process varies based on which virtual therapy method you choose. If you choose messaging, you’ll be assigned to a virtual room where you can message back and forth with your online therapist. Since you can send messages at any time and as often as you like, there’s no need to schedule an appointment for this type of counseling — you’ll receive an email notification when your therapist responds.

To schedule a live chat session for online therapy services, consult with your online counselor to find a date and time that works for both of you. A few minutes before your appointment, you’ll log in to Pride Counseling and wait for your therapist to arrive.

For telephone calls, you will work with your LGBTQ-friendly therapist to choose an appointment date and time. When your appointment time arrives, you’ll log in to Pride Counseling and wait for your online counselor to prompt you to begin the session. When you do, the system will ask for your phone number and then connect you with your therapist.

Video sessions work the same way. You’ll schedule an appointment with your therapist and use the virtual meeting room to begin each session. As soon as you confirm the session, you’ll see your therapist on the screen.

Pride Counseling bills monthly, so you can expect to pay $240 to $360 each time ($60 to $90 per week for a weekly therapy session and you can message your therapist anytime). The company occasionally offers discount codes, giving new users the chance to try virtual counseling at a lower cost.

Cancellation & Refund Policy

Pride Counseling provides online therapy on an as-needed basis, so there are no contracts or minimum terms. You can cancel at any time and for any reason.

Pride Counseling is an online therapy service that offers access to LGBTQ-friendly therapists. If you’re too busy for in-office visits or prefer to connect with a therapist from the comfort of your own home, Pride may be a good fit for your needs. Pride Counseling also offers multiple communication methods, making it possible to connect with a therapist without revealing your full name or contact information.