ReGain Online Therapy & Counseling Services Review 2023
Online counseling specializing in couples therapy and relationship challenges
At A Glance
ReGain specializes in connecting users with online therapists who have experience guiding couples through their relationship challenges. Using a variety of techniques, each virtual therapist helps users improve their communication skills, learn to identify patterns and key dynamics, and better understand how to resolve conflicts in healthy ways. For users who’d feel more comfortable communicating with a therapist directly, individual virtual therapy is also an option.
- ReGain focuses on couples counseling
- You can message your therapist anytime with subscription plans
- Users don’t have to share their real names
- Costs less than face-to-face couples therapy
- All therapists are licensed
- Virtual counselors can’t prescribe medications
- No free trial available
- The matching process may take several days
- Both partners have access to all messages
Are ReGain Online Therapists Licensed?
Every therapist at ReGain has at least 3 years of experience and at 1,000 hours of hands-on experience. When you sign up for ReGain, you may be matched with a licensed clinical social worker, a licensed professional counselor, a psychologist or a licensed marriage and family therapist. ReGain’s online therapy providers also have advanced degrees and a specific interest in providing virtual counseling for couples.
ReGain Treatment Types Offered
ReGain offers couples therapy for people who want to improve their existing relationships or work on co-parenting skills with a former partner. When you sign up, your online therapist will use the virtual therapy room to ask you and your partner about your goals. Depending on your needs, your virtual counselor may use any of the following techniques:
- Solution-focused therapy
- Imago relationship therapy
- The Gottman method
- Narrative therapy
- Emotion-focused therapy
- Reflective listening
Things to Know About ReGain
To sign up for the ReGain online therapy service, follow these steps:
- Click the Get Started button on the homepage.
- Choose Couples Therapy if you want your partner to come to each session or Individual Therapy if you want to meet with a therapist on your own.
- Answer the demographic questions.
- Let ReGain know why you’re interested in virtual therapy.
- Check off the characteristics you’d like in a therapist.
- Set up an account.
- Wait for the algorithm to match you with an online therapist. It may take a few days to complete the matching process.
ReGain Costs between $60 and $90 per week depending on your location and therapist. All subscriptions are billed once per month, so you pay for 4 weeks of virtual counseling at a time. Although ReGain doesn’t work with insurance, your insurance company may reimburse you for some or all of your couples counseling costs if you submit a claim. ReGain occasionally offers discount codes for new users.
ReGain offers 3-way live video sessions. If you choose couples counseling, you and your partner will have access to a virtual therapy room that allows you to send messages to your online therapist. The counselor responds in the same virtual room, allowing both partners to see what they wrote. If you choose individual counseling, only you will be able to see the messages saved on the platform.
5 Signs that You Need Therapy
Types of Sessions Available on ReGain
ReGain offers online therapy via video, phone, and messaging on a safe digital platform.
How Long Are the Sessions?
ReGain doesn’t offer timed online therapy sessions. Instead, each subscription includes the option to write to your therapist at any time, but it may take some time to receive a response.
How to Schedule Online Therapy with ReGain
Because ReGain doesn’t offer real-time therapy sessions, there’s no need to schedule an appointment. Simply log in and send a message in the virtual therapy room.
Does ReGain Offer Group Sessions?
ReGain offers couples counseling and supports a range of relationship types, gender identities, and sexualities, but it doesn’t offer therapy for larger groups.
ReGain Pricing & Special Offers
A ReGain subscription costs between $60 and $90 per week, billed on a monthly basis. This means that you can message your online therapist at any time.
Cancellation and Refund Policy
You can cancel your ReGain subscription at any time. Although ReGain doesn’t charge any early cancellation fees, you won’t receive a refund for the unused portion of your last month of service. For example, if your billing date is May 10 and you cancel on May 20, you won’t receive a refund for May 21 through June 9.
Do They Accept Insurance or Medicaid?
ReGain doesn’t accept any private or government insurance plans.
Do They Offer Financial Aid?
ReGain doesn’t offer financial aid, but the platform occasionally has discount codes available to make the service more affordable.
What’s Unique About ReGain?
What makes ReGain unique is its focus on offering couples therapy. Every ReGain therapist has a sincere interest in helping couples resolve their relationship issues.
ReGain Customer Service and Support
ReGain offers customer support via email and its online contact form. If you need assistance, email [email protected].
ReGain offers a convenient way for couples to work with an online therapist. All subscriptions include the ability to message your therapist anytime via a robust digital platform, making it easy for couples to share their concerns with a neutral observer and work through an assortment of relationship challenges.
Frequently Asked Questions
Pricing depends on your location and what type of therapy you need. You can expect ReGain therapy to cost between $60 and $90 per week.
You can message your therapist anytime with each ReGain subscription.
ReGain doesn’t offer live therapy sessions. Instead, each subscriber has access to a virtual therapy room where you can message your therapist anytime. Therapists don’t respond in real time, so no need to wait around — you’ll receive a message once your therapist has replied.
ReGain doesn’t work with Medicare, Medicaid or private insurance plans. If your plan covers individual or couples therapy, you may be able to request reimbursement by filing a claim with your insurance provider.
Yes. ReGain is a legitimate online therapy service. It’s operated by BetterHelp, one of the most trusted names in the virtual therapy industry. ReGain vets its therapists carefully and has measures in place to protect your privacy.
ReGain occasionally offers discount codes, making it more affordable to try out the service.
ReGain Customer Reviews
Our rating system
Our reviews come from verified users — just like you!
The star ratings are based on the overall rating of each brand. Some reviews are provided via third party suppliers. We encourage you to write a review of your experiences with these brands.
- web ratings
- editorial reviews
based on 74 web ratings We’ve scoured the web in search of credible sources of ratings and reviews data on providers we feature. We believe this helps provide a more holistic view of how each provider is scoring, and can be an additional point of consideration when making your decision of which provider may be right for you.
based on 0 Mental Help reviews These are ratings and reviews we’ve collected directly on our site from our visitors. We’re working to grow this database quickly, and verify as many reviews as possible to offer an additional data point for you to consider when choosing the right provider for you.
Simplicity: Is Regain Easy to Use?
Safety: Does Regain Feel Safe & Secure?
Quality: Is Regain Service High Quality?
Value: Is Regain Good for the Price?
MentalHelp.net does not provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately. Always consult a medical professional before making personal healthcare decisions. If you’re experiencing suicidal thoughts, call a national suicide helpline immediately.