Teen Counseling Online Therapy & Counseling Services Review 2022

Leigh Morgan
Last updated:
Erin L. George, MFT
Medical editor
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Online therapy from licensed counselors devoted to helping teens

Teen Counseling

Teen Counseling is an online counseling service designed specifically for teens. The site’s licensed online therapists have extensive experience working with teenagers and advising them on issues ranging from bullying to school-related anxiety. Teen Counseling also offers four communication methods, making it easy for teens to get the virtual therapy they need in a format they’re often most comfortable with. 


  • Plans include unlimited messaging
  • Four communication methods available
  • Every adolescent-specialty therapist must be a licensed professional in good standing
  • In-depth screening helps users find the right therapist
  • Ability to change therapists when desired (after initial match is made)


  • Users don’t get to pick their therapists
  • Teen Counseling doesn’t work with insurance
  • No medications or prescription management
  • Therapists aren’t permitted to provide emergency support
  • Therapist may be in a different state and unaware of resources in your area
Teen Counseling

Teen Counseling

Are Teen Counseling Online Therapists Licensed?

Teen Counseling only hires online counselors who are licensed by their state boards. Every person who provides virtual counseling on the platform has a master’s degree or doctoral degree and one of the following credentials:

  • Licensed Professional Therapist (LPC)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Social Worker (LCSW)
  • PhD or PsyD in Psychology

Teen Counseling also requires every online therapist for teens to have at least 3 years experience and 1,000 hours of hands-on experience.

Teen Counseling Treatment Types Offered

Teen Counseling connects each member with an experienced online counselor, increasing young adult access to mental health services. Your therapist will assess your needs, then recommend the therapeutic approach they believe is most likely to help you. Many Teen Counseling therapists use cognitive behavioral therapy, trauma therapy, psychotherapy and dialectical behavior therapy to help teens work through serious issues. Other online therapy services your therapist may recommend include:

  • PTSD therapy
  • Somatic therapy
  • OCD therapy
  • Anger management

Things to Know About Teen Counseling

Teen Counseling requires parents to sign up for the service, provide their billing information and answer questions to help with the matching process. Once Teen Counseling finds a skilled therapist, a parent can invite their teen to the site using an invitation code. Teens communicate with their therapists using messaging, live chat, telephone and/or live video depending on their preferences.

The cost of online therapy for teens ranges from $60 to $90 per week, which covers unlimited messaging and one weekly therapy session. Pricing varies based on where the therapist is located. Teen Counseling charges monthly, so each payment ranges from $240 to $360 depending on the weekly price. Teen users have access to private therapy rooms, keeping their conversations confidential. Parents also have access to a separate, dedicated therapy room, where they can discuss their own concerns with their teen’s therapist.

Teen Counseling

Teen Counseling

What is Therapy Like for Teens?

Types of Sessions Available on Teen Counseling

Teen Counseling provides four types of mental health therapy sessions:

  • Messaging: Teens can message their therapists at any time. When a therapist responds, the teen receives an email notification.
  • Live chat: The live chat service allows teens and their therapists to interact in real time. This is beneficial because users get instant feedback from their therapists.
  • Live phone: Teens who want a personal connection can talk to their therapists via telephone. Each call is initiated online, keeping the user’s phone number confidential.
  • Live video: Teen Counseling has videoconferencing technology available, enabling teens to see and talk to their therapists in real time.

How Long Are the Sessions?

Each session typically lasts from 30 to 45 minutes.

How to Schedule Online Therapy With Teen Counseling

To schedule a session via live chat, phone or live video, the user must consult with their therapist to find a convenient date and time. Messaging doesn’t require a scheduled appointment.

Does Teen Counseling Offer Group Sessions?

Teen Counseling doesn’t offer group sessions.

Teen Counseling Pricing and Special Offers

Teen Counseling costs $60 to $90 per week. All services are billed on a monthly basis, resulting in a total cost per month of up to $360.

Cancellation & Refund Policy

You can cancel a Teen Counseling subscription at any time, although you should be aware that you won’t receive a refund for any unused portion of a month. If you cancel on March 15, for example, you won’t get a refund for the unused sessions for March 16 to March 31.

Do They Accept Insurance or Medicaid?

Teen Counseling doesn’t work with private health insurance or Medicaid.

Do They Offer Financial Aid?

Teen Counseling doesn’t offer financial aid.

What’s Unique About Teen Counseling?

Teen Counseling is the first platform that specializes in providing online therapy for teens. Its therapists have extensive experience helping teens strengthen their coping skills and take control of their mental health.

Teen Counseling Customer Service and Support

Teen Counseling offers support via email (contact@teencounseling.com) and an online contact form.

Final Words

Teen Counseling is the only platform dedicated to providing online therapy services to teens. Plans start at $60 per week and typically include one weekly therapy session. Although it’s possible for a parent to contact a therapist and share their concerns, the content of each teen therapy session is private.

Teen Counseling

Teen Counseling

Frequently Asked Questions

Teen Counseling costs between $60 and $90 per week, depending on your location and preferences.

The Teen Counseling service includes one session per week with an online therapist.

Online therapy sessions usually last for 50 minutes each.

No. Teen Counseling doesn’t submit claims to Medicare, Medicaid or private health insurance companies.

Yes. As part of the BetterHelp network, Teen Counseling only hires board-accredited therapists to provide online counseling services. With more than 14,000 teen therapy professionals available, it’s possible to find a therapist with experience addressing bullying, trauma, anxiety, depression, relationships and other issues that affect teens.

The Teen Counseling online therapy service doesn’t offer discounts or coupons. You may be able to reduce your out-of-pocket costs by submitting a request for reimbursement to your insurance company.

Teen Counseling Customer Reviews

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based on 96 web ratings

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  • Simplicity: Is Teen Counseling Easy to Use?

  • Safety: Does Teen Counseling Feel Safe & Secure?

  • Quality: Is Teen Counseling Service High Quality?

  • Value: Is Teen Counseling Good for the Price?


MentalHelp.net does not provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately. Always consult a medical professional before making personal healthcare decisions. If you’re experiencing suicidal thoughts, call a national suicide helpline immediately.

Teen Counseling

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