Teen Counseling Online Therapy & Counseling Services Review 2023

Leigh Morgan
Leigh Morgan
Last updated:
Erin L. George, MFT
Erin L. George, MFT
Medical editor
MentalHelp independently researches, tests, and reviews products and services which may benefit our readers. Where indicated by “Medically Reviewed by”, Healthcare professionals review articles for medical accuracy. If you buy something through our links, or engage with a provider, we may earn a commission.

Online therapy from licensed counselors devoted to helping teens

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Some of our MentalHelp recommendations, including Teen Counseling, may also be affiliates, and as such we may receive compensation from them if you purchase products or services through the links provided

Online Counseling For Teens

Teen Counseling

  • In-depth screenings to find the right therapist
  • Video, phone, messaging & live chat options
  • Find the right teen therapist for your needs

Editor’s rating

7.9

Teen Focused

At A Glance

Teen Counseling is an online counseling service designed specifically for teens. The site’s licensed online therapists have extensive experience working with teenagers and advising them on issues ranging from bullying to school-related anxiety. Teen Counseling also offers four communication methods, making it easy for teens to get the virtual therapy they need in a format they’re often most comfortable with. 

Pros

  • Plans provide the option to message your therapist at any time
  • Four communication methods available
  • Every adolescent-specialty therapist must be a licensed professional in good standing
  • In-depth screening helps users find the right therapist
  • Ability to change therapists when desired (after initial match is made)

Cons

  • Users don’t get to pick their therapists
  • Teen Counseling doesn’t work with insurance
  • No medications or prescription management
  • Therapists aren’t permitted to provide emergency support
  • Therapist may be in a different state and unaware of resources in your area
Teen Counseling

Are Teen Counseling Online Therapists Licensed?

Teen Counseling only hires online counselors who are licensed by their state boards. Every person who provides virtual counseling on the platform has a master’s degree or doctoral degree and one of the following credentials:

  • Licensed Professional Therapist (LPC)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Social Worker (LCSW)
  • PhD or PsyD in Psychology

Teen Counseling also requires every online therapist for teens to have at least 3 years experience and 1,000 hours of hands-on experience.

Teen Counseling Treatment Types Offered

Teen Counseling connects each member with an experienced online counselor, increasing young adult access to mental health services. Your therapist will assess your needs, then recommend the therapeutic approach they believe is most likely to help you. Many Teen Counseling therapists use cognitive behavioral therapy, trauma therapy, psychotherapy and dialectical behavior therapy to help teens work through serious issues. Other online therapy services your therapist may recommend include:

  • PTSD therapy
  • Somatic therapy
  • OCD therapy
  • Anger management

Things to Know About Teen Counseling

Teen Counseling requires parents to sign up for the service, provide their billing information and answer questions to help with the matching process. Once Teen Counseling finds a skilled therapist, a parent can invite their teen to the site using an invitation code. Teens communicate with their therapists using messaging, live chat, telephone and/or live video depending on their preferences.

The cost of online therapy for teens ranges from $60 to $90 per week, which includes the ability to message your therapist anytime and one weekly therapy session. Pricing varies based on where the therapist is located. Teen Counseling charges monthly, so each payment ranges from $240 to $360 depending on the weekly price. Teen users have access to exclusive therapy rooms, keeping their conversations safe. Parents also have access to a separate, dedicated therapy room, where they can discuss their own concerns with their teen’s therapist.

MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Ad
Some of our MentalHelp recommendations, including Teen Counseling, may also be affiliates, and as such we may receive compensation from them if you purchase products or services through the links provided

Online Counseling For Teens

Teen Counseling

  • In-depth screenings to find the right therapist
  • Video, phone, messaging & live chat options
  • Find the right teen therapist for your needs

Editor’s rating

7.9

Teen Focused

What is Therapy Like for Teens?

Types of Sessions Available on Teen Counseling

Teen Counseling provides four types of mental health therapy sessions:

  • Messaging: Teens can message their therapists at any time. When a therapist responds, the teen receives an email notification.
  • Live chat: The live chat service allows teens and their therapists to interact in real time. This is beneficial because users get instant feedback from their therapists.
  • Live phone: Teens who want a personal connection can talk to their therapists via telephone with each call initiated online for safety reasons.
  • Live video: Teen Counseling has videoconferencing technology available, enabling teens to see and talk to their therapists in real time.

How Long Are the Sessions?

Each session typically lasts from 30 to 45 minutes.

How to Schedule Online Therapy With Teen Counseling

To schedule a session via live chat, phone or live video, the user must consult with their therapist to find a convenient date and time. Messaging doesn’t require a scheduled appointment.

Does Teen Counseling Offer Group Sessions?

Teen Counseling doesn’t offer group sessions.

Teen Counseling Pricing and Special Offers

Teen Counseling costs $60 to $90 per week. All services are billed on a monthly basis, resulting in a total cost per month of up to $360.

Cancellation & Refund Policy

You can cancel a Teen Counseling subscription at any time, although you should be aware that you won’t receive a refund for any unused portion of a month. If you cancel on March 15, for example, you won’t get a refund for the unused sessions for March 16 to March 31.

Do They Accept Insurance or Medicaid?

Teen Counseling doesn’t work with private health insurance or Medicaid.

Do They Offer Financial Aid?

Teen Counseling doesn’t offer financial aid.

What’s Unique About Teen Counseling?

Teen Counseling is the first platform that specializes in providing online therapy for teens. Its therapists have extensive experience helping teens strengthen their coping skills and take control of their mental health.

Teen Counseling Customer Service and Support

Teen Counseling offers support via email ([email protected]) and an online contact form.

Final Words

Teen Counseling is the only platform dedicated to providing online therapy services to teens. Plans start at $60 per week and typically include one weekly therapy session. Although it’s possible for a parent to contact a therapist and share their concerns, the content of each session will be kept exclusive between the teen and the therapist.

MentalHelp independently researches, tests, reviews, and recommends the best products. Healthcare professionals review articles for medical accuracy. If you buy something through our links, we may earn a commission. Ad
Some of our MentalHelp recommendations, including Teen Counseling, may also be affiliates, and as such we may receive compensation from them if you purchase products or services through the links provided

Online Counseling For Teens

Teen Counseling

  • In-depth screenings to find the right therapist
  • Video, phone, messaging & live chat options
  • Find the right teen therapist for your needs

Editor’s rating

7.9

Teen Focused

Frequently Asked Questions

Teen Counseling costs between $60 and $90 per week, depending on your location and preferences.

The Teen Counseling service includes one session per week with an online therapist.

Online therapy sessions usually last for 50 minutes each.

No. Teen Counseling doesn’t submit claims to Medicare, Medicaid or private health insurance companies.

Yes. As part of the BetterHelp network, Teen Counseling only hires board-accredited therapists to provide online counseling services. With more than 14,000 teen therapy professionals available, it’s possible to find a therapist with experience addressing bullying, trauma, anxiety, depression, relationships and other issues that affect teens.

Email [email protected] or fill out the online contact form.

The Teen Counseling online therapy service doesn’t offer discounts or coupons. You may be able to reduce your out-of-pocket costs by submitting a request for reimbursement to your insurance company.

Teen Counseling Customer Reviews

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Teen Counseling

Editor's rating

7.9

Teen Focused